You can book tickets through our website, by calling our customer service line at +255 222211610, or by visiting any of our offices. Online booking is available 24/7 and allows you to select your seat, route, and preferred time of travel.

We accept payments via mobile money services (M-Pesa, Tigo Pesa, Airtel Money), credit/debit cards, and cash payments at our ticket offices. For online bookings, electronic payment methods are preferred.

Yes, bookings can be changed or cancelled. Cancellations made at least 24 hours before departure may be eligible for a refund. Please contact our customer service for assistance with any changes to your booking.

Each passenger is allowed one piece of luggage to be stored in the luggage compartment and one small hand luggage. Excess luggage may incur additional charges. We recommend labeling all luggage with your contact information.

Our luxury coaches feature comfortable reclining seats, air conditioning, onboard entertainment, free Wi-Fi, USB charging ports, and clean restrooms. Some routes also offer complimentary refreshments.

We recommend arriving at least 30 minutes before your scheduled departure time to allow for check-in, luggage handling, and boarding procedures.

Yes, we offer special rates and arrangements for group bookings. Please contact our customer service team at +255 759130130 for more information on group bookings and corporate travel packages.

We operate routes connecting major cities and towns across Tanzania. Our main routes include Dar es Salaam to Arusha, Mwanza, Mbeya, and other key destinations. Check our website for the complete list of routes and schedules.

All passengers must carry a valid ID such as a national ID card, passport, or voter's ID. For international routes, a valid passport and any required travel documents are mandatory.